Privacy Policy - Aetherfinos

Definitions & Terminology

The words used in this Privacy Policy are defined below.

"Personal data" means any information relating to an identified or identifiable natural person, including information provided during account registration, gameplay interaction, support communication, or technical use of the Website, where such information can directly or indirectly identify a user.

The terms "OAKDYNE LIMITED", "we", or "us" refer to OAKDYNE LIMITED, a company incorporated in England and Wales, acting as the data controller for the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018.

"Account" means a user profile created on the Website aetherfinos.com that offers access to expanded entertainment options, tracking of gameplay progress, and storage of digital units balances.

"The Website" refers to the online platform operated by the Company through which users access free-to-play entertainment games, account functionality, support features, and related digital content.

"A-Coins" are digital units made available to users purely for entertainment gameplay on the Website. A-Coins are neither money, electronic money, prepaid value, or alternative for money. They have no real-world value, cannot be withdrawn or exchanged, and are not subject to a fixed validity period; they may be adjusted or forfeited only in the circumstances set out in the Terms of Service and the Internal A-Coins Policy.

"Gameplay data" means information generated through a user's interaction with entertainment games on the Website.

"Technical and Device Data" refers to information that is automatically processed when a user visits the Website, such as an IP address, browser type, device identifiers, operating system, access timestamps, and basic log data.

"User" means any individual who accesses, visits, or uses the Website, whether registered or unregistered, including individuals who participate in entertainment game features or purchase digital units for in-platform use.

Introduction

The Company understands the importance of safeguarding the privacy and personal information of those who access and use its online entertainment platform. The Company is committed to processing Personal Data lawfully, fairly, and transparently, as well as to implementing suitable technical and organisational safeguards to ensure its confidentiality, integrity, and security.

This Privacy Policy outlines how the Company collects, uses, discloses, and retains Personal Data in connection with its Website. The Website offers a free-to-play social casino experience with Entertainment Games that imitate casino-style dynamics using digital units called A-Coins. The site does not offer gambling services, does not involve wagering or betting, does not allow for cash-outs or withdrawals, and does not provide prizes, rewards, or money-related outcomes.

The Company is incorporated and operates under English and Welsh laws. For the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018, the Company serves as the data controller, determining the purposes and methods of processing Personal Data gathered via the Website and associated communication channels.

This Privacy Policy applies to all Website users, whether registered or unregistered, and includes Personal Data collected in connection with account creation, participation in Entertainment Games, acquisition and use of digital units for in-platform entertainment purposes, technical access to the Website, and communications with the Company's support function.

Categories of Personal Data We Collect

The Company collects and processes only the Personal Data required for the operation of the Website and the provision of Entertainment Games.

Identification and Account Data

A username, email address, and password or login credentials are examples of information that a user freely provides while creating an account. The Company does not ask users to furnish official identification or financial information.

Age Declaration Data

A user confirms that they are at least 18 years old. The Company depends on self-declaration and does not conduct identification verification or obtain documentary proof of age.

Gameplay and Digital Unit Data

Information derived from a user's engagement with Entertainment Games and in-platform features, such as gaming session activity, progress, virtual balances of digital units, allocation, use, adjustment, forfeiture, and in-game actions.

Purchase and Transaction Reference Data

Transaction references, timestamps, quantities, and confirmation status are required to allow access to digital units while maintaining correct internal records. The Company does not save complete payment card details or critical authentication information.

Support and Communication Data

When users contact the Company for support, submit inquiries, or report difficulties, they supply contact information, message content, and correspondence history.

Technical and Device Data

IP address, browser type, operating system, device identifiers, access times, and basic log data. Such information is processed to ensure platform security, prevent abuse or unauthorised access, maintain system stability, and diagnose technical problems. Technical data are not used for behavioral advertising or commercial profiling.

The Company does not intentionally collect Personal Data from people under the age of 18. The Company does not collect or process special category data, biometric or location-tracking data, nor does it use Personal Data for automated decision-making or profiling purposes.

Purposes of Processing Personal Data

The Company processes Personal Data only for specific, explicit, and legitimate purposes:

To allow users to access and utilize the Website, create and manage optional user accounts, play Entertainment Games, and purchase and use digital units on the platform.
To facilitate the acquisition, allocation, use, adjustment, and forfeiture of digital units for in-platform entertainment.
To ensure the Website's security, stability, and integrity, including monitoring technical performance and detecting and preventing misuse.
To impose age restrictions and limit access to people who have verified that they are at least eighteen years old.
To reply to user inquiries, offer customer assistance, and manage complaints or requests.
To comply with any applicable legal, regulatory, or statutory duties.

The Company does not process Personal Data for the purpose of providing gambling services, allowing wagering or betting, making financial returns, or facilitating any activity involving money or its equivalent. Personal information is not utilized for behavioral advertising, commercial profiling, or automated decision-making.

Data Retention

The Company only keeps Personal Data for as long as it is reasonably necessary to fulfill the purposes for which it was collected, to run the Website and Entertainment Games, and to comply with applicable legal, regulatory, and record-keeping requirements.

A-Coins balances and the related records of allocation, use and adjustment are retained for as long as the Account remains active and for a reasonable period following its closure, suspension or termination, so that the Company can maintain the accuracy of Account records, investigate technical errors, reconcile refunds or payment reversals, respond to user inquiries, and detect and prevent misuse. Any remaining A-Coins are forfeited upon restriction, suspension, closure or termination of the Account in accordance with the Terms of Service and the Internal A-Coins Policy. Once such data is no longer required for these purposes, it is securely erased, anonymized, or rendered permanently inaccessible.

Support and communication data are maintained for no more than six years after the final engagement, unless a longer retention period is mandated by law.

When the applicable retention period expires, Personal Data is securely erased, anonymized, or rendered permanently inaccessible.

Legal Basis for Processing Personal Data

The Company processes Personal Data only where there is a valid legal basis under the UK General Data Protection Regulation and the Data Protection Act 2018, including:

Contractual necessity: Processing is required to give access to the Website, participate in Entertainment Games, manage user accounts, and facilitate the purchase and usage of digital units.
Legitimate interests: Ensuring platform stability, preventing misuse, preserving the integrity of Entertainment Games, enforcing platform rules, and keeping correct internal records.
Legal obligation: Complying with all applicable legal, regulatory, or statutory requirements, including age limitations.
Consent: In certain cases, such as when a user freely provides information via a contact form. Consent can be withdrawn at any time.

Individual Rights

According to the UK General Data Protection Regulation and the Data Protection Act 2018, individuals have the right to:

Request access to their personal information.
Request the correction of faulty or incomplete data.
Request erasure of their personal data.
Request restriction of processing.
Object to processing on grounds related to their specific situation.
Receive their data in a structured, standard, and machine-readable format (data portability).
File a complaint with the Information Commissioner's Office.

Requests to exercise individual rights should be made using the contact information provided in the Privacy Policy.

Disclosure of Personal Data

The Company discloses Personal Data only in limited and well-defined circumstances:

To third-party service providers hired to assist with the technical operation, security, and administration of the website.
Payment service providers are only given the information they need to conduct transactions and certify their status.
To professional advisers as needed for the performance of professional services or compliance.
To relevant authorities as necessary or permitted by law.

The Company does not sell, rent, or otherwise commercialise Personal Data. Personal information is not shared for advertising, behavioral targeting, or profiling reasons.

Cross-border Data Transfers

Personal Data processed by the Company may be transmitted to jurisdictions beyond the United Kingdom where necessary for the Website's functioning. When Personal Data is transferred to a jurisdiction that does not have an adequacy decision, the Company implements suitable measures, such as the adoption of Standard Contractual Clauses permitted under the UK GDPR.

Security and Safeguards

The Company uses adequate technical and organisational safeguards to protect Personal Data against accidental or unlawful destruction, loss, modification, unauthorised disclosure, or access. These include secure hosting environments, encrypted communication channels, access control systems, and corporate policies that govern data access and confidentiality.

The Company has systems for identifying, assessing, and managing Personal Data breaches. If a breach poses a risk to individuals' rights and freedoms, the Company will notify the Information Commissioner's Office and affected individuals as required by law.

Cookies and Tracking Technology

The Website uses cookies and similar tracking technologies to operate the platform, improve your experience, analyse traffic, and support essential site functionality. Strictly necessary cookies are always active, while optional categories can be enabled or disabled by you.

The Website groups cookies into the following categories:

Strictly necessary — required for fundamental Website operation, such as session continuity, abuse prevention, and platform security. These are always active and cannot be switched off.
Analytics — help us understand how visitors interact with the Website and measure traffic so that we can improve its performance.
Functional — remember your preferences and choices in order to provide enhanced, more personalised features.
Performance — collect information about how the Website is used so that we can monitor and optimise its speed and reliability.
Marketing — used to deliver relevant content and to measure the effectiveness of marketing and promotional activities.

You can manage your consent at any time through the cookie banner on the Website by enabling or disabling the optional categories; strictly necessary cookies remain always active. You may also manage or restrict cookies using your browser settings; however, removing some technical measures may impact the Website's availability or functioning.

Changes in Privacy Policy

This Privacy Policy may be updated from time to time. Any revised version will be published on the Website, with a clear "last updated" date. Continued access or use of the Website following the posting of an updated Privacy Policy indicates acceptance of the revised terms.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, the processing of your Personal Data, or your rights under applicable data protection legislation, please contact the Company.

OAKDYNE LIMITED Company Number: 16913553 Registered office: 22-28 Wood Street, Doncaster, England, DN1 3LW Contact: support@aetherfinos.com